It depends from store to store. We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. Must ship Standard Ground within the 48 contiguous U.S. only. If your fish dies, is sick, or just isnt the best option for your aquarium, you can bring it back into the PetSmart store where you purchased it and ask to exchange it. The staff will consult with you if your returns meet the criteria to be accepted. Friday 11am - 7pm. Hop to Sierra for all the supplies to keep your critters healthy and happy. Reptile Lighting options for your terrarium or habitat. Shop. You assume all risks associated with ownership and use of the rifle, and will not hold STP responsible or liable for any injury resulting from ownership, use, misuse, or defect. 601 S Grady Way, Suite M, Renton, WA 98057. www.sierrafishandpets.com. PetSmarts fish return policy states that you can return any fish to the store within 14 days, whether it is sick, dead, or alive. Keep on reading to find out! Keep them active with hamster wheels and run-a-bout balls. Managing California's diverse fish, wildlife, plant resources, & habitats, for their ecological values & for their use & enjoyment by the public. Is It Possible To Bring Back A Used Fish Tank? This fee covers return shipping from you to us. In most cases you must attain a Return Authorization Number from a Customer Service Representative (1-888-THAT-PET). This warranty also covers the fish if it is sick or if you just decide it is not the right addition to your aquarium. We remind all our customers of our Air Rifle Policy, which remains in effect. In my experience, buying a pet at a random store without any return policy is not the smartest thing to do. Does Petsmart Sell Ferrets? To return the fish to Petsmart, you need to make sure all safety measures are taken. It is spread all over the country, and you can easily find them on their website as well. Knowing what caused the fishs death will allow you to monitor your other fish for signs of similar illnesses and help you determine the best way to prevent the problem from spreading to your other fish. We will have a wide variety of dogs available, young and old, small and large! When you bring a fish home from a pet store, you dont bring it with an intention to return. Sierra Fish & Pets - Sierra's Pets Even if you have a fish that is completely healthy, you can still return it to a PetSmart store. Accordingly, per California law, we provide a way for you to opt out if you do not want us to share your information in this manner. Does Petsmart Sell Bunnies? Come check out our great selection of these and other bird supplies to optimize the birds health. Must ship Standard Ground within the 48 contiguous U.S. only. Phillip Adcock is the founder and Managing Director of the research agency Shopping Behaviour Xplained (SBXL), a shopping research organization using psychological consumer insight to explain and help consumers answer their questions about stores and services. The customer will be contacted before any restocking fee is assessed in order to give the customer the option of approving the restocking fee or having the product returned to the customer. We are unable to accept returns on clearance items. This credit is redeemable online or in store at any Sierra location. Required fields are marked *. You can only return it, and the refund will be processed after approving the request. For security reasons, we keep a separate database to store web registrations. To swap a fish, you must bring the thing below to the store: Remember that the stores policy requires returns to be completed within two weeks after the first purchase. Bring the world of aquariums to your home with our selection of aquariums supplies and fish tanks. Upcoming Events - Ginger's Pet Rescue If the fish is dead, you can exchange it for a live fish. Stay up to date on New Arrivals, email exclusives & more. Freshwater, saltwater, planted tank or reef tank get all your aquarium products here. Get the cat items you need to keep you feline happy. Shop all our bird products here. For retail store purchases: You can bring the item you are returning directly to any register at the front of the store with your receipt. Any item not meeting the condition standards of this policy will be returned at the customer's expense. Most manufacturers allow us to accept returned defective merchandise, but some require that the customer return the product directly to them. We are considered one of the top rated saltwater aquarium stores in WA. No company offers refunds on items that are not from their brand. We do not profit from shipping charges or inflate the prices of our merchandise to cover the cost of shipping because we prefer a more straightforward approach keeping both product costs and shipping costs as low as possible. View all return instructions. Reverse Osmosis & Deionizer Water Additives, Freshwater pH Regulators & Alkalinity Buffers, Saltwater pH Regulators & Alkalinity Buffers. Small pets like Gerbils, Rodents,and varieties. Shipping restrictions prevent us from selling fuel and/or flammables online. If your fish is sick, it may not show symptoms for several days. Its worth remembering to bring along your PetSmart receipt when returning a fish to either replace or exchange it if an issue is discovered with its water, as theyll need to check it before using it again. Any name printed on the merchandise credit must match the name on the photo ID presented at the time of redemption. 0 Items in cart. Sometimes when you buy a pet from PetSmart, things just dont work out. We strive to be the very best all around pet store in the Seattle and South King County . Occasionally, we are able to reorder a product, but closeout items are typically unable to be reordered. However, not all pet stores offer a return policy. This is an online and offline pet supply brand that offers quality pet products and accessories. It would be wise to try to decrease the amount of time the fish spends in the fish tank by returning it directly to PetSmart. This is why it is important to quarantine your fish when you bring them home from a pet store and before you add them to a tank with other fish. To ensure your satisfaction, please remove all packaging material immediately upon arrival, and inspect for damage prior to signing acceptance form from carrier. Bicycles should be reassembled by a qualified bicycle mechanic. If the fish that you return is alive and healthy, Petco re-sells it. A Sierra Fish & Pets has a 4.3 Star Rating from 1086 reviewers. Shop for your canine companion here. All quality manufacturers have great products they must sell at extra-low prices for the reasons listed below. Registration requires that you go through the registration process and choose a password. You can avail of these return, refund and exchange benefits from their stores located close by your location since the online store does not have any provisions for purchase and returns of live fish. Registration is optional and is not required for checkout.. Stay up to date on New Arrivals, email exclusives & more. The item must be received by Sierra within 10 days or a charge will incur for any amount of the credit applied to a new order. We simply buy the best closeouts, overstocks and 2nds from some of the best manufacturers in the world and pass the savings on to you. (Updated 2023), Why Are Diamonds So Expensive? Cat Treat your small parrot with a new bird toy, playpen, or snuggle sack. Just because you get our email/catalogs, doesn't mean you are registered for an account. Although fish are small, they can hold a big place in the heart of their owners. In case of any changes in the products or services of the companies, all the information below is supposed to change at any time. You may already know where you will put it, what other fish will go with it, and how the tank will look when it is complete. The item and original display package must both be in new condition. You may return any unused product within 60 days for a full refund of the item's purchase price to the original payment method used for the purchase. And when it comes to fish, Im very particular about the store brand. If you find that your new fish has been nipped, bitten, attacked, or eaten, you should still bring it back into the store with you to get a refund. Accessorize your bird cage with perches, ladders, swings, bird baths, and nesting boxes. Sierra has decided not to sell air rifles on-line. You can swap out a sick fish for another one within two weeks of having purchased it, as long as you have the previous purchase bill. C.O.D. PetSmart does have a warranty on their live fish. Sierra Fish & Pets has been offering friendly knowledgeable advice to our customers for over 40+ years and continue to gain loyal customers with everyday low prices and our professional pet advice. Free shipping is never truly free. (425) 226-3215 - Sierra Fish and Pets Enjoy an aquarium without lifting a finger. (2023), Does Best Buy Price Match? If you adopt a new animal but cant care for it after a while, return it to the PetSmart store. Petco allows returns for all the fish it sells. You should inform them that the fish is sick, so they can also put it in a quarantine tank, so other healthy fish are not exposed to it. Customers can return ill fish to PetSmart shopkeepers, but a few conditions must be met first, like how the customer has to keep a note from their vet during the purchase. When your order has been shipped, you will receive a shipment confirmation email. Yes, since Petco confidently claims that the live freshwater aquatics purchased from their store stays alive for 30 days from the date of purchase, it ensures a refund if the little fish doesnt survive. Merchandise credits issued for returns without a receipt may not be used for online purchases. 5025 Campstool Rd A Sierra Fish & Pets employs approximately 20+ people. If you are outside of your return window and you dont want your fish, you may still be able to return it to PetSmart, but they will not offer you any credit, refund, or exchange. Fuel (for lanterns, lighters, stoves, etc.) If you choose not to use our prepaid label, you will be responsible for paying all return shipping costs up front. During this time, it could be spreading its illness to other fish in your tank. Petco Customer Service will provide the Returns Merchandise Authorization Number (RMA) to the customer with return instructions. We can only refund standard Ground UPS, 4th Class US Mail or FedEx Ground postage on defective or damaged merchandise. This is done to analyze what caused the death of the fish and if its safe for other fish in case you opt for exchange. Our current restrictions are: We cannot ship these exotic leathers outside the U.S.: American Alligator, Anteater (Pangolin), Antelope, Caiman, Crocodile, Deer, Elk, Frog, Hippo, Kangaroo, Lizard, Moose, Ostrich, Sea Turtle, Shark, Stingray, Toad, We cannot ship certain materials to California and outside the U.S. including: Elephant, Python, Cobra and Western Rattlesnake. The return policy allows you to exchange the fish for the same type of fish or exchange it for another type of fish of the same price. Likewise, it is a given that Pet Supplies Plus does not take returns for those fish that you purchase from stores other than theirs. You do not have to give any explanation when you return the fish, but if you are planning to get a replacement fish, it can help to tell the PetSmart staff why the returned fish didnt work out. Look closely at its gills to see if they are moving in and out. The email will contain track package button(s), order details, and your tracking number(s). Sun 21. Due to varying international restrictions, Sierra cannot ship food i.e. I tried doing it myself(after, WA S. said: So I know I wrote a 5-star review before, but I just HAD to follow up. We are presently not shipping to international locations (locations other than the 50 United States and U.S. territories). (2023 Updated). Which Item Should You Bring With When Swapping A Fish? Keycodes can only be used during the timeframe specified in the email. https://www.petsmart.com/help/returns-and-refunds-H0008a.html, How Much Does It Cost To Put A Dog To Sleep At PetSmart, Does PetSmart Drug Test? Fluval Flex Aquarium Kit, Black, 9-gal | Sierra Fish and Pets If they appear completely cloudy or are sunken in, its a sign the fish is dead. To determine if the cause of death was caused by factors within your control (such as dirty water), theyll test the water to make sure its healthy. If you want a whole new fish and dont wish for a swap of any kind, be sure to tell the associate upon taking in your pet. If the fish is dead, the store disposes of it off. Roxy, our 1 year old, Welcome to Zoom Room Dog Training in Bellevue, providing exceptional dog training, WA S. said: So I know I wrote a 5-star review before, but I just HAD to follow up. But of course, with certain terms and conditions. Come meet some of our adoptable dogs at our adoption event in Sierra Fish & Pets from 11:00 am - 4 pm. The staff are fantastic and they have a great selection of fish/pets. As far north as Everett, as far south as Tacoma, call us for information on any type of aquarium servicing. With a return policy on all its items like pet food, merchandise and other pet stuff, Pet Supplies Plus also allows return on its sale of live fish. (Updated 2023), What Time Does McDonalds Open? Sierra Fish & Pets in Renton, WA 98057 - (425) 226-3215 You understand and agree that air rifles by its very nature may be dangerous and potentially lethal. Choose a category to quickly find the help you need. PetSmart fish return policy will give consumers two weeks from the date of purchase to swap or return their purchased fish for a refund beginning February 11, 2021. Avoid using tap water since it may be harmed by it. You must have a receipt for the fish, and you must return it to the same store where you purchased it. Returns with a receipt received outside the returns timeframe may qualify for a merchandise credit. If your fish starts to show signs of being sick or doesnt act right, you can return it to PetSmart. THE COLD WIRE IS A REGISTERED TRADEMARK OF COLD WIRE MEDIA. However, if you happen to buy live fish, freshwater fish and invertebrates from the Petco online store and face a loss of your marine pet within the guaranteed time period, you can call their customer service for a full refund. Next, PetSmart will send an email directly in your inbox asking you to confirm receipt of the refund that theyve already set into motion. Process your items online within the returns timeframe, to create Instant Store Credit. Cats up for adoption fee come with: Vet check, worming treatment, flea treatment first set of shots. How Much Does It Cost To Put A Dog To Sleep At PetSmart? (2023 Updated), Does DoorDash Pay For Gas? Location of This Business. If you don't have a receipt and used your Pet Rewards account to purchase, we can look up that information for you. Sierra Fish & Pets is a 7200 sq ft full line pet store that specializes in all around pet care. Pet Supplies Plus does not offer any provision for its customers to sell their fish, be it betta, saltwater or freshwater fish. Attn: Returns Why Is Mediterranean Food So Expensive? Stay connected and get interesting news and updates delivered to your inbox from your pet friends at Sierra Fish & Pets. PetSmart wants to keep their customers happy, and they offer a return policy that makes it possible for you to return your fish to the store for any reason within 14 days. There have been few complaints about some stores not accepting returns. Be sure to include all parts, instructions, warranties, etc., that arrived with the product in their original condition. The store, however, only allows a return for freshwater fish purchased in-store. View all return instructions. Family owned full-line pet supply store servicing Renton and surrounding areas since 1972. They have detailed information on their website that tells you everything you need to know about these three fish breeds. Returns and credits are subject to the discretion of That Fish Place-That Pet Place. Keep them tidy with stain/odor removers, poop bags, and scoops. Requests for item exchange using the traditional method will be subject to availability. 601 S Grady Way Suite M, Renton, WA, US, 98057. Any item not meeting the condition standards of this policy will be returned at the customers expense. Sierra Fish and Pets | Pointy Click on the "Unsubscribe" link at the bottom of any Sierra email you have received. Clear . We are unable to accept returns on clearance items. Sierra Fish & Pets. A keycode is an alpha-numeric code (ABC12345) used to apply a specific offer to your order. 601 S Grady Way Ste M, Renton, WA 98057-3229. Returns without a receipt will receive a non-transferable merchandise credit. Petsmart sells a wide range of fish, including goldfish, betta, minnow, tetra and shark, among others. Original shipping cost will not be refunded unless there was a Sierra error. We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. Item was purchased within 60 days of return. Sierra Fish & Pets | Renton WA As long as you are returning the fish within 14 days of the purchase date, you can exchange it for a different fish, get a store credit, or even get a refund. No, Petsmart does not accept the return for fish bought from other stores. All parts, accessories, warranty cards, instructions, ect, must be enclosed and unaltered. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Your email address will not be published. 1. With Petsmart, Petco and Pet Supplies Plus return policy, buying pet fish, whether online or offline, is much more safe, secure and hassle-free. Some fish stay very still while they are sleeping, so they may appear to be dead even when they arent. A return policy indicates rules and conditions about if, when, and for how long your customers can return a purchase and receive reimbursement. The Flex 9 US Gal (34 L) aquariums provide contemporary styling with its distinctive curved front. To bring a dead fish back to PetSmart, put the fishs body in a safe box first. You should research different breeds of fish to determine which ones can live with each other and which ones are peaceful. Satisfaction Guarantee It is our mission to ensure that your 1800PetSupplies.com shopping experience is simple and enjoyable. Make your terrarium as natural as possible with bedding, mosses, rock hideouts, and decorations. Sierra Trading Post returns will not be accepted. Also, the fish will need to have a visible sign of illness identified by the vet so that youre eligible to return. Hence, they ask for purchase receipts. All Right Reserved Designed by UNIweb. Shop. You are of legal age to purchase the air rifle ordered, and that the rifle can be legally purchased and possessed by you under your applicable Local, State, County, City and Federal laws. Best place to get your animal needs met and she employs all the young adults around here. Products with the bullet point made for major retailer are purchased from famous name brands and catalogs as overstocks or seconds. All returns must be in the original manufacturer box. Shop. Amazing Love The Birds and Baby Water Dragon. Sierra Fish & Pets 601 S Grady Way Renton WA 98057 (425) 226-3215 Claim this business (425) 226-3215 Website More Directions Advertisement Sierra Fish and Pets is more than pet food and supplies. And the prices you got to be kitten me!! Clients can also replace unwanted fish by putting them securely in a fish tank together with a bill and a proper photo ID. Please send your return to: There are 3 amazing stores that lets you return the fish you bought from them! I, E R. said: This place did an amazing job trimming up our Mutt-Mix-Fantastic to bring. Come meet some of our adoptable dogs at our adoption event in Sierra Fish & Pets from 11:00 am - 4 pm. Sierra Fish & Pets was originally opened under a different name at the time, Fish Gallery & Pets. If you prefer a Traditional Exchange, Replacement, or Return simply print and fill out this form and use the prepaid FedEx return shipping label included within your package. Bikes, bike accessories, boats, car racks, clearance, gift cards and sporting optics are typically excluded from all offers. When you add new fish to your aquarium, you always hope they will get along with the other fish that live in it. We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. In such cases, you may want to return the fish. A Sierra Fish & Pets is open:Saturday: 11:00 AM - 11:00 AM Sunday: 11:00 AM - 11:00 AM Monday: 11:00 AM - 7:00 PM Tuesday: 11:00 AM - 7:00 PM Wednesday: 11:00 AM - 11:00 AM Thursday: 11:00 AM - 11:00 AM Friday: 11:00 AM - 11:00 AM. Small Animals and Fury friends for any and all level of care. To return a sick fish, you will need a copy of the receipt, and the return will need to be done within 14 days of the purchase date. Directions. Our customer service representatives are available Monday - Friday 8 a.m.-5 p.m. EST, we are closed on Saturday & Sunday. Looking to enhance you aquarium?? This can be caused by several different things, including water quality, other fish, a poor diet, health problems, and even stress from moving to a new home or being in a new environment. At first we started as one single store and eventually expanded into a total of 4 full-line pet stores through out the Seattle Metro area. So, does Petsmart allow returns if the fish gets sick or dies after purchasing it from them? If you intend to forward or transship product from a U.S. address you assume all responsibility for that including any delivery beyond the U.S. address as well as any duties, taxes and restrictions. The following states have some type of age restriction regarding the sale to minors; DE MA PA IL CA FL NH NY NJ RI ID CO OK IA HI AK NC MS. 2. Harrisons, Volkman, Kaytee, Zupreem just a few brands we carry. Please include a copy of your invoice with the return as proof of purchase. If the fish is sick, you can exchange it for a healthy one. Both dogs and cats are allowed, but pets may not be left unattended in rooms. See our International return policy.) Treat your four legged friend with the latest toys, chews, treats, pet beds, mats and kennels. Create the ideal habitat for your reptile by shopping our reptile supplies. We strive at this location to be the very best all around pet store in the Seattle metro area. You assume all risks associated with ownership and use of the knife, and will not hold Sierra responsible or liable for any injury resulting from ownership, use, misuse, or defect. 30-Day Return Policy If you are not completely satisfied with an item, you may return it within 30 days from date received. Customers must also make the exchange within two weeks of the onset transaction. (10 Reasons), Why Is Waffle House So Expensive? 11AM-7PM Sat You will need to check to see if your fish is breathing. We base the cost on your total order amount. Due to the closeout nature of our products, items in low quantities are not guaranteed until they ship. If you decide to exchange your fish rather than receive a refund, staffs at PetSmart may request water from your container to verify that the new fish is safe. If your water parameters are off, a PetSmart employee will be able to show you what products can help bring them to the right levels and ensure your fish are healthy and happy in your tank. Due to the weight and size, an additional shipping charge may apply. For returns information, please reach out to Petco Customer Service at 1-877-738-6742. Fullest Answers And More. We strive at this location to be the very best all around pet store in the Seattle metro area. The company allows a 7 to 30 days return and refund policy, depending on which area the store is located. For this information, you may have to find out from your nearest Petco store locally. We specialize. Small Animals and Fury friends for any and all level of care. Only one (1) keycode can be applied to an order. Want to know how to return an ill or dead fish to PetSmart, as in PetSmart return policy fish? You can only return your sick, dead and unwanted fish and get refunded for that. Return Policy Template: Free With Examples & Guide - Termly The unwell fish should then be placed in the bag; never use water from the tap as it may damage or kill the fish. We have all the foods, supplies, and habitats you would possibly need to care for your Dog, Cat, Aquarium, Reptile, Bird, or Small Animal. Cheyenne, WY 82007-1898. Train them with harnesses, head collars, and muzzles. Naturalize your Freshwater tank with Live Plants. If you think your fish may be dead, check for some of these signs. When you order or purchase an air rifle from Sierra by any method, you represent by your actions as a condition of purchase that: An additional cost will be charged for the shipment of all bicycles. PetSmart replaces and exchanges fish for a variety of reasons, and as long as you have part of the fish and the receipt, they will accept your return. For livestock purchases: Return procedures for live or deceased animals varies. Not eligible for special shipping offers. It does not mean that you cannot return these items if they do not meet up the requirements provided. You may choose to take a refund during the online process. *$2.95 shipping through Instant Store Credit is valid only for addresses within the contiguous 48 United States only. Small animals such as hamsters, gerbils, and fish (but not birds, rodents, or more exotic creatures) can be returned within two weeks of the initial purchase to PetSmart locations with your receipt. Petco won't accept returns for sales that occurred more than 60 days ago, and you will suffer a 25% restocking charge. If you are ready to provide your pets with the very best in pet care, then Sierra Fish & Pets is your one stop shop for ALL your pets needs.
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